Privacy Policy

Version from 23.04.2025

The protection of your privacy is important to us. In this privacy policy, we explain how personal data is collected and processed. Personal data refers to all information that relates to a specific or identifiable person. If you provide personal data of other persons (e.g. family members, data of work colleagues), please make sure that these persons are aware of this privacy policy and only share their personal data if you are allowed to do so and if this personal data is correct.
 

1. Responsible entity / representatives

Responsible for the data processing described here is

Charlotte Mathiessen

Zwinglistrasse 23

8004 Zurich

Switzerland
 

Authorized representative:

Charlotte Mathiessen

If you have any data protection concerns, you can send them to the following contact address: mail@charlottemathiessen.com
 

2. Data processing: Purpose and disclosure

Various categories of personal data may be processed for different purposes in the course of business activities or when you use the website www.charlottemathiessen.com (hereinafter the website). In particular, the following personal data will be processed by you for the following purposes:

Communication

We process personal data so that we can communicate with you about events and news from Charlotte Mathiessen. Communication takes place, for example, by email or via social media. Information on the transfer of your data to third-party providers (Apple, meta, etc.) can be found in section 4. In the context of communication, we process in particular the content and metadata of the communication as well as your contact details.

Operation of our website

In order to operate our website securely and stably, we collect technical data such as IP address, information on the operating system and settings of your end device, region, time and type of use. We also use cookies and social media plugins. Further information on this can be found in section 6.

Analysis and statistics

In order to continuously improve the website, services and other (electronic) offers, we collect data about your behavior and preferences, for example by analyzing how you navigate through the website and how you interact with social media profiles. The analysis of your use of our electronic offers is partly carried out by third-party providers (Cloudrexx, Instagram). Information on these third-party providers can be found in section 4.

Other purposes

Other purposes include, for example, administrative purposes (e.g. accounting).
 

3. Source of the data

From you: You provide us with most of the data that we process (e.g. when you contact us by email, when you use our website and when you communicate with us). Some of this data is also transmitted to us automatically by your end device. With certain exceptions (e.g. legal obligations), you are not obliged to disclose your data. The provision of certain data is necessary, for example, in order to contact Charlotte Mathiessen. The use of our website is also not possible without data processing.

From third parties:We may collect data from publicly accessible sources (e.g. media or the Internet, including social media) or receive such data from authorities or organizations that have a relationship with us or otherwise do business with us, as well as from other third parties (e.g. associations, contractual partners, Internet analysis services, etc.).
 

4. Data transfer to third-party providers and data transfer abroad

We also pass on personal data to third-party providers if this is necessary for the performance of our business activities. Some of these third-party providers are located in Switzerland, but they may be located anywhere in the world, for example in other European countries and the USA.

In particular, we currently use offers from the following service providers and third-party providers, whose contact details and further information on the individual data processing can be found in the respective data protection notices:

Cloudrexx

Provider: Cloudrexx AG, Switzerland

Data protection notice: https://www.cloudrexx.com/de/datenschutz

Google

Provider:in: Google LLC, USA

Data protection notice: https://cloud.google.com/terms/data-processing-addendum

Instagram/Facebook

Provider:in: Meta Platforms Ireland Ltd, Ireland

Privacy policy: https://privacycenter.instagram.com/policy

https://www.facebook.com/legal/Workplace_GDPR_Addendum

Zoom

Provider:in: Zoom Video Communications, Inc, USA

Data protection notice: https://explore.zoom.us/docs/doc/Zoom_GLOBAL_DPA.pdf

If a recipient is located in a country without adequate legal data protection, we contractually oblige the recipient to comply with the applicable data protection law (we use the revised standard contractual clauses of the European Commission, which are available here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?), unless the recipient is already subject to a legally recognized set of rules to ensure data protection and we cannot rely on an exemption provision.
 

5. Rights of the users

You have certain rights in connection with our data processing. In particular, in accordance with applicable law, you may request information about the processing of your personal data, have incorrect personal data corrected, request the deletion of personal data, object to data processing and request the disclosure of certain personal data in electronic form or revoke its transmission to other data controllers or revoke consent with effect for the future, provided that our processing is based on your consent.

If you wish to assert your rights against us, please contact us; you will find the contact details in section 1. In order to prevent misuse, we must verify your identity (e.g. by providing a copy of your identity card if necessary).
 

6. Cookies / tracking and other technologies in connection with the use of our website

When using our website, data is generated that is logged and stored (mainly technical data). In addition, we may use cookies and similar technologies (e.g. pixel tags or fingerprints) to recognize website visitors, evaluate their behavior and identify preferences. A cookie is a small file that is transferred between your system and the server and makes it possible to recognize a specific device or browser. You can set your browser so that it automatically rejects, accepts or deletes cookies. You can also deactivate or delete cookies in individual cases. You can find out how to manage cookies in your browser in the help menu of your browser.

Neither the technical data collected by us nor cookies contain any personal data. However, personal data that we or third-party providers commissioned by us store about you (e.g. if you have a user account with these providers) may be linked to the technical data or the data stored in cookies and the information derived from it, and thus possibly to your identity.

We also use social media plug-ins, which are small pieces of software that establish a connection between your visit to our website and a third-party provider. The social media plugin informs the third-party provider that you have visited our website and may send cookies to the third-party provider that the third-party provider has previously placed in your web browser. For more information on how these third-party providers use your personal data collected via social media plugins, please refer to their respective privacy notices.
 

7. Duration of the storage of personal data

In principle, we process and store your personal data for as long as is necessary for the fulfillment of our contractual and legal obligations or otherwise for the purposes pursued with the processing and beyond that in accordance with the statutory retention and documentation obligations. 
 

8. Data security

We take standard technical and organizational security precautions to protect your personal data, such as access controls and restrictions, encryption of data carriers and anonymization of certain data. For data security, we also refer to the security measures of the third-party providers we use, see section 4.
 

9. Obligation to provide personal data

As part of our business relationship, you must provide the personal data that is necessary for the establishment and implementation of a business relationship and the fulfillment of the associated contractual obligations (you do not generally have a legal obligation to provide us with data). Without this data, you will generally not be able to take advantage of our offers. The website can also not be used if certain information to secure data traffic (such as IP address) is not disclosed.
 

10. Changes to this policy

We may amend this privacy policy at any time without prior notice. The current version published on our website shall apply. If the privacy policy is part of an agreement with you, we will inform you of the change by e-mail or other suitable means in the event of an update.

*****